Privacy policy

Last modified: October 16, 2025

Privacy Policy

Thank you for choosing Atma Namaste (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your data when you visit our website, register for or attend our online workshops, programs, and community offerings on Pranic Healing (the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Who we are (Data Fiduciary / Controller)

Atma Namaste is a brand under Seven People Systems Pvt. Ltd.

Email: info@atmanamaste.org
Website: www.atmanamaste.org

For the purposes of the DPDP Act, 2023 (India), Atma Namaste is the Data Fiduciary. For visitors located in the EU/EEA/UK, Atma Namaste is the Controller under GDPR/UK GDPR.

Grievance Officer (India)

As required under Indian law, we have appointed a Grievance Officer:
Name: Melwyn D’Souza
Email: info@atmanamaste.org
Address: [Same as registered or dedicated address]
We acknowledge grievances within 24 hours and aim to resolve them within 15 business days.

Data Protection Contact (Global)

For privacy questions: info@atmanamaste.org.

2. Scope and legal bases

This Policy applies to data collected through:

  • Our website and landing pages

  • Registration and participation in paid/free workshops, healing circles, masterclasses, webinars, group sessions, and community programs

  • Email communications, newsletters, surveys, testimonials, and support

  • Integrations we use to deliver Services (for example: Zoom/Google Meet, payment gateways, email/SMS providers, analytics, scheduling, and learning platforms)

Legal bases (India): Consent and legitimate uses as per the DPDP Act, 2023.
Legal bases (EU/EEA/UK): Consent, performance of a contract, legitimate interests, legal obligations (GDPR Arts. 6 and 9 for special categories).

3. The data we collect

We only collect data necessary to provide and improve our Services:

A. Identity & Contact Data
Name, email address, phone number, city/country, billing address.

B. Account & Auth Data
Login credentials (hashed), user IDs, role, profile photo (optional).

C. Transaction & Payment Data
Order details, invoices, limited payment metadata. Note: Card data is handled by our payment processors (for example, Razorpay/Stripe/PayPal). We do not store full card numbers.

D. Usage & Technical Data
IP address, device IDs, browser type/version, operating system, time zone, referring URLs, pages viewed, clickstream, session logs, error logs, approximate location, and cookie identifiers.

E. Communications & Support Data
Emails, chat messages, support tickets, feedback, survey responses, testimonials.

F. Program Participation Data
Workshop registrations/attendance, session preferences, time and duration of sessions, recordings where applicable (see Section 9), certificates/completion status.

G. Sensitive/Health-adjacent Data (optional, explicit consent)
You may choose to share health-adjacent information (for example, stress level, sleep quality, wellness goals, experiences related to energy work). We do not require such information to access general content. We process any sensitive data only with your explicit consent, strictly for your wellness experience (for example, tailoring a session). We do not use this data for marketing.

H. Cookies & Similar Technologies
See Section 8.

4. Why we process your data (Purposes)

We process your data to:

  1. Provide and operate the Services, including registrations, reminders, links, and access to sessions.

  2. Deliver live and recorded online workshops, group healing, and related content.

  3. Personalize your experience, including recommending relevant sessions.

  4. Process payments, issue invoices/receipts, manage refunds.

  5. Communicate about schedules, updates, security alerts, administrative messages, and customer support.

  6. Send newsletters and special offers (only with your consent where required).

  7. Improve our Services, quality assurance, troubleshooting, analytics, and security.

  8. Comply with legal obligations and enforce our terms.

5. Lawful bases for processing

  • Performance of a contract: to register you, provide access, deliver sessions, process payments.

  • Consent: newsletters/marketing, cookies beyond “necessary”, testimonials, surveys, recordings, and any sensitive data you voluntarily provide.

  • Legitimate interests: service improvement, fraud prevention, network and information security, and ensuring a stable user experience.

  • Legal obligation: tax, accounting, regulatory requirements, and responding to lawful requests.

6. Children’s privacy

Our Services are intended for individuals 18 years and older. If you are a parent/guardian and believe a minor has provided personal data to us, contact info@atmanamaste.org and we will promptly delete such data unless retention is required by law.

7. Third-party processors and disclosures

We use reputable vendors who process data on our behalf under appropriate contracts and security commitments. These may include:

  • Hosting/CDN & Cloud (for example, AWS/Google Cloud/Cloudflare)

  • Email & Marketing (for example, Google Workspace, MailerLite/SendGrid)

  • Payments (for example, Razorpay/Stripe/PayPal)

  • Video Conferencing (for example, Zoom, Google Meet)

  • Scheduling (for example, Calendly)

  • Analytics & Tag Management (for example, Google Analytics, consent-mode enabled where applicable)

  • LMS/Checkout/CRM (for example, WordPress/Kajabi/WooCommerce/HubSpot)

We disclose personal data only when necessary to:

  • deliver the Services you requested,

  • comply with law or lawful requests,

  • protect rights, safety, or prevent fraud/abuse,

  • complete a business transfer or restructuring (you will be notified where required).

We practice data minimization and require vendors to meet or exceed applicable legal standards.

8. Cookies and similar technologies

We use:

  • Necessary cookies to operate the site, keep you signed in, and secure the experience.

  • Analytics/Performance cookies (with consent where required) to understand usage and improve the site.

  • Marketing cookies (with consent) to measure campaigns and show relevant information.

You can manage cookie preferences via our cookie banner and through your browser settings. Disabling certain cookies may impact site functionality.

9. Online sessions, recordings, and community spaces

  • Live Sessions: We may process your name, email, IP, join/leave time, and session duration.

  • Recordings: We record sessions only with clear notice and your consent. Recordings are used for replay to registered participants, quality assurance, or curriculum development. If you do not consent to being recorded, please keep your camera/mic off and avoid sharing personal details during recorded segments.

  • Breakout Rooms/Chat: Be mindful that information you share may be visible to other participants. Avoid sharing sensitive personal data in group chats.

  • Testimonials/UGC: If you voluntarily submit testimonials, reviews, or community posts, we process and may publish this content with your consent.

10. Newsletters and service communications

  • Service communications (transactional): registration, reminders, essential updates. You cannot opt out of essential operational emails that are necessary to deliver the Services.

  • Marketing newsletters: sent only with your consent. You can unsubscribe anytime via the link in the email or by contacting us.

11. International transfers

We may transfer personal data outside India (for example, to cloud or service providers). Where we do so, we implement appropriate safeguards such as contractual protections and robust vendor due diligence to ensure a level of protection comparable to applicable law.

12. Security

We use administrative, technical, and organizational measures to protect your data, including TLS/SSL encryption in transit, access controls, logging, least-privilege policies, and periodic reviews. However, no method of transmission or storage is completely secure. If we become aware of a data incident affecting you, we will notify you and/or regulators as required by law.

13. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this Policy, to comply with legal, accounting, or reporting obligations, or to resolve disputes. Typical examples:

  • Account and transaction records: retained per tax and accounting retention periods.

  • Workshop attendance and certificates: retained for your access and verification needs.

  • Recordings: retained only as long as consented or necessary for the stated purpose.
    When no longer needed, data is securely deleted or anonymized.

14. Your rights

Under India’s DPDP Act, 2023

You have the right to:

  • Access and obtain a summary of your personal data

  • Correct, complete, update, or delete your personal data (subject to lawful retention)

  • Withdraw consent for processing activities based on consent

  • Nominate an alternate contact to exercise rights on your behalf (as per DPDP)

  • Lodge a grievance with our Grievance Officer

Submit requests to info@atmanamaste.org. We may verify your identity before acting on requests.

EU/EEA/UK residents (GDPR/UK GDPR)

Additional rights may include:

  • Right to data portability

  • Right to object to processing based on legitimate interests

  • Right to restriction of processing

  • Right to lodge a complaint with your supervisory authority

15. Managing Your Data

  • Access/Update: Log into your account (where available) or email info@atmanamaste.org.

  • Delete account: Email us or use in-product options (if available). Deletion may be restricted while transactions/refunds are pending or where retention is required by law.

  • Marketing opt-out: Use the unsubscribe link in emails or contact us.

16. Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal data.

17. Special note on sensitive data

Any health-adjacent or sensitive information you choose to share with us for the purpose of Pranic Healing guidance or workshop personalization will be processed only with your explicit consent, used solely to provide the Services, not used for advertising, and not shared with third parties except processors needed to deliver the Services under strict confidentiality. You may withdraw consent at any time by contacting info@atmanamaste.org

18. Changes to this Policy

We may update this Policy to reflect legal, technical, or business changes. We will post the updated Policy with a new “Last updated” date. Where required by law, we will seek your consent to material changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@atmanamaste.org